100% Irish | 
General FAQs
Yes, we are proud to be 100% Irish and have been delivering experiences from Irish activity providers for almost a decade.
Always know who are purchasing a voucher from and we recommend checking reviews on the various platforms to ensure the voucher recipient will receive the expected 1st class customer service they deserve.
Simply enter your details and select the “redeem voucher” option on our contact form.
After you have redeemed your voucher online, you will then receive a voucher redemption email and will be contacted by the activity provider to confirm your booking.
First browse the different experiences throughout the Extreme Sports website. After selecting your experience, add to basket where you can purchase your selected experience using the gift voucher balance.
You can then redeem by entering your details and selecting the “redeem voucher” option on our contact form.
After you have redeemed your voucher online, you will receive a voucher redemption email and will be contacted by the activity provider to confirm your booking.
Yes, the voucher retains the difference in price if the voucher holder chooses an experience less than the voucher balance (i.e. they can go on to book other activities with the remaining balance).
If the voucher holder chooses an experience more than the voucher balance, they can pay the difference at checkout.
Vouchers purchased after the 1st of December 2019 are valid for 5 years (60 Months) from the date of purchase.
If a voucher for a specific experience has increased or decreased in price after 12 months from the date of purchase, the voucher will revert to an open/monetary voucher of equal value.
No, this is up to the voucher recipient who can choose a date that suits themselves. Instructions on how to redeem are printed on all Extreme Sports vouchers.
If you’re not sure which experience to choose, we recommend opting for a monetary gift voucher (e.g. €100) and leave it up to the gift recipient to decide for themselves.
Yes, simply send us a message and we will schedule a call for a time that suits yourself.
Delivery, Returns and Exchanges
Yes, if you have a voucher for a specific experience, we can swap to an open/monetary voucher of equal value. You can then choose your preferred experience.
Please enter your details and select the “exchange voucher” option on our contact form.
E-Vouchers are delivered instantly via email to your inbox.
Postal orders are sent daily at 3:30pm. Delivery will take 1-2 business days to arrive at your chosen postal address.
You will also receive a duplicate E-Voucher attached to your order confirmation email after completing your purchase.
Yes, your experience will arrive in a plain envelope so as not to ruin the surprise. It also fits through standard post boxes so there is no need for a signature or to be at the postal address upon delivery.
No, we only to deliver to Republic of Ireland postal addresses. All of our experiences are Irish and must be used within the country of issue.
You can receive a full refund for any reason within 14 days of the purchase date provided that the voucher has not already been redeemed.
For a refund, please send us a message along with your details and voucher code via our contact form.
After 14 days, vouchers cannot be refunded or exchanged for cash. We can swap your voucher to an open/monetary voucher of equal value or change the name of the voucher recipient free of charge.
